Every step in this guide was verified by completing a live application on the relevant government portal or third-party service. Screenshots are checked against current live portals at time of publication. We note where interfaces frequently change and provide process-level guidance that remains accurate even when specific button labels or menu positions shift. Steps involving personal data or payment were tested using dedicated test accounts. Any step that involves potential consequences (overstay, submission of incorrect information) has been reviewed against official government guidance.
When you submitted your eVisa application, you should have received a confirmation email with a reference or application number. Find this email — you will need this number to check your status. If you used a third-party service, log into your account on their website to find your reference number.
Each country has an official status portal. For the US ESTA, visit esta.cbp.dhs.gov. For India, use indianvisaonline.gov.in. For Kenya, use evisa.go.ke. For third-party services like VisaGov, log into your account on their website. Always use official government URLs or your original service provider — search engine results sometimes show scam sites.
Common status messages include: "Pending" or "Under Review" — your application is being processed, no action needed. "Approved" or "Authorised" — your application was successful, check your email for the approval document. "Refused" or "Denied" — your application was not approved; you may need to apply for a different visa type. "Additional Information Required" — the immigration authority needs more documents; act quickly.
If your application status shows a request for additional documents or information, respond as quickly as possible. Delays in responding can result in a refusal. Gather the requested documents carefully, ensure they are clear and legible, and submit them through the correct channel (usually the original application portal or email).
If your status has not changed for significantly longer than the stated processing time, contact the processing service or the relevant immigration authority. For third-party services, use their customer support channels. For government portals, look for a contact form or phone number on the official website. Have your reference number ready.